• Supervision & coordination at check-in counter and boarding gate
  • Passenger escort (inclusive of special passenger treatment: VIP, YP, unaccompanied minors, wheelchair and elderly passengers)
  • Make arrangements for transfer of pax on transit
  • Passenger assistance during flight interruption, delay / cancellation
  • Unloading & Loading of passenger baggage and freight from aircraft
  • Coordination and facilitation of checked-in baggage (at check-in area)
  • Transfer baggage from aircraft to terminal building for passenger pick-up
  • Arrange storage of baggage in a bonded storeroom
  • Notify carrier of baggage complaints and claims made by the Carrier’s passengers
  • Maintain quick turnaround coordination (ground operations)
  • Cabin cleaning
  • Provision and positioning of Ground Support Equipment (GSE)
  • Toilet & Portable Water Service
  • Ground Power Unit
  • Air Start Unit
  • Conveyor Belt
  • High Loader
  • Pax / Crew Stairs
  • Dollies
  • Forklift
  • Fuel arrangements
  • Catering arrangements
  • Crew accommodation arrangements
  • Crew transportation arrangements (Airport-Hotel-Airport/ Ramp Transportation)
  • Security arrangements
  • Loading and unloading of cargo
  • Provision of GSE to facilitate cargo operation
  • Warehouse / storage facilities arrangements

AIRCRAFT GROUND HANDLING (PTY) LTD Has been in Existence For

6 years

We Service Four Airports

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